Privacy Policy

Effective Date: 01/06/2025

At Teya Mond (“we,” “us,” or “our”), your privacy is of utmost importance. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access our website and use our services worldwide. This Policy complies with applicable data protection regulations, including the United States California Consumer Privacy Act (CCPA), the European Union General Data Protection Regulation (GDPR), and the Personal Data Protection Law (PDPL).

By using our Service, you consent to the practices described herein.

1.    Personal Data we collect

We collect personal data that you voluntarily provide when you:

  • Make a booking request, including the use of any online forms;
  • Contact our customer support team;
  • Subscribe to marketing communications.

This information may include:

  • Identifiers: Name, email, phone number, postal address.
  • Commercial Information: Booking history, transaction records.
  • Technical Data: IP address, device information, browser type (collected via cookies or similar technologies).
  • Other: Any additional details you voluntarily provide (e.g., special requests).

2.    How we use your personal data

We collect and use your personal data solely for the following purposes and the given examples for each:

  1. Service Fulfillment: To process bookings, manage reservations, and deliver requested services.
  2. Internal Analysis: To improve our Service, conduct analytics, and enhance user experience.
  3. Direct Marketing: To send promotional updates about our own services (e.g., newsletters, offers). You may opt out at any time (see Section 7).

We do not sell personal data to third parties.

3.    Sharing personal data with third parties

We may share your personal data with third parties only under the following circumstances:

  • Service Providers: With trusted third parties (e.g., payment processors, logistics partners) strictly necessary to fulfill your bookings.
  • Legal Obligations: To comply with laws, regulations, or legal requests.
  • Business Transfers: In mergers, acquisitions, or asset sales (data remains protected).
  • With your explicit consent.

Disclaimer on Third-Party Liability: While we implement rigorous due diligence to ensure third parties adhere to data protection standards (including contractual safeguards and compliance audits), we disclaim liability for their independent handling of your data once lawfully transferred.

4.    Data Security

We implement rigorous technical and organizational measures to protect your data, including:

  • Secure access controls and authentication;
  • Regular security assessments and monitoring.

5.    Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this Policy or to comply with legal obligations. Data no longer required will be securely deleted.

We retain your data:

  • For as long as needed to fulfill bookings or legal obligations.
  • For marketing purposes until you opt out.
  • For internal analysis (aggregated/anonymized where possible).

Data Accuracy & Fraudulent Information: We reserve the right to delete and report any false, incorrect, or fraudulent data provided by users to relevant authorities. You warrant that all submitted information is accurate and complete.

6.    International data transfer

As we operate globally, your personal data may be transferred to and processed in countries outside your jurisdiction. All such transfers comply with applicable legal safeguards for each third party and / or service partner who are solely liable for their independent handling of your data once lawfully transferred.

7.    Your privacy rights

Depending on your location, you may exercise the following rights:

Right

CCPA

GDPR

PDPL

Access/Know your data

✓

✓ (Article 15)

✓

Correct inaccuracies

✓

✓ (Article 16)

✓

Delete your data

✓

✓ (Article 17)

✓

Opt out of marketing

✓

✓ (Article 21)

✓

Data portability

Limited

✓ (Article 20)

Limited

Restrict processing

–

✓ (Article 18)

✓

To exercise any of these rights, please contact us at info@teyamond.com.

8.    Legal basis for processing

·        Contractual Necessity: Processing is required to fulfill your booking requests (Article 6(1)(b) GDPR).

·        Legitimate Interests: For internal analytics and direct marketing (Article 6(1)(f) GDPR).

·        Consent: Where required by law, we obtain explicit consent.

9.    Cookies and tracking technologies

We may use cookies for:

  • Essential site functionality (e.g., booking sessions).
  • Analytics (e.g., Platforms Analytics, anonymized).

These cookies are essential to navigate our website.

10.  Updates to this Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this page regularly to stay informed.

11.  Contact us

For any questions or concerns regarding this Privacy Policy or your personal data, please contact to info@teyamond.com

This Privacy Policy supersedes all prior versions.
© [2025] [Teya Mond Ltd.]. All rights reserved.